Privacy Agreement
VoiceBros Media and Production Ltd.
Last Update: September 18, 2023
By visiting and using the VoiceBros website (owned and operated by VoiceBros International Media Ltd.) ("VoiceBros," "we," "us," or "our") and by using the site located at https://voicebros.com, you accept the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site. This Privacy Policy is a part of and is subject to the provisions and conditions specified in the VoiceBros Terms of Use.
VoiceBros reserves the right to change this Privacy Policy at any time, so please review the date of this Privacy Policy (shown above) each time you visit the Site and check for any changes made since your last visit. In cases where it is relevant or legally required, we will notify you of any changes to this Privacy Policy in a positive manner.
We want to build relationships with our customers based on respect and honesty. We are aware of the trust and confidence you show when visiting the Site and providing us with information. This Privacy Policy has been published to demonstrate our commitment to protecting your online privacy.
1. Information Collection by VoiceBros
a) Information You Provide Directly and Voluntarily: We collect personal information ("Personal Information") voluntarily provided by you through the Site, including but not limited to:
Personal Identifiers: "Personal Identifiers" include information that can be used to identify or communicate with an individual, such as their name, mailing address, phone number, or email address.
Other Personal Information: "Other Personal Information" may include credit card information, purchase history, correspondence sent to us through the Site, or information related to your preferences and interests when combined with Personal Identifiers. Additionally, when you register on the Site, we ask you to create a unique user ID and password associated with your Personal Identifiers.
b) How We Collect Personal Information Directly: We employ various methods to collect Personal Information from you. This may include:
Purchases: When you make purchases of VoiceBros products through the Site, we collect your Personal Information. We will require sufficient information, including your name, mailing address, email address, phone number, and credit card details, to complete the purchase transaction.
Customer Support: When you reach out to us for technical support or to obtain information about our products, you may provide us with your Personal Information.
Opting Into Email/Direct Mail Campaigns: If you choose to receive promotional notifications, we may periodically provide information about new products, promotions, or special offers. If you wish to discontinue receiving promotional communications, you can follow the unsubscribe instructions provided in promotional emails or contact VoiceBros directly.
c. Automatically Collected Information from Your Computer: We (or service providers on our behalf) may use "cookies" or "web beacons" to automatically collect information from you. Cookies are small amounts of data stored and accessed by websites you visit through your internet browser, allowing them to recognize and remember the same browser as you navigate online. Web beacons are web page elements that can recognize certain types of information on your computer; they can identify information such as identification data and the date and time the page was viewed. Information collected through cookies and web beacons may include, but is not limited to:
● Pages visited within the Site.
● Date and time of your visit to the Site.
● Websites visited before and after visiting the Site.
● Your Internet Protocol (IP) address, which connects your computer to the internet.
● Computer and connection information, such as browser type and version, operating system, and platform.
● Purchase history.
d. We may use data automatically collected from your computer to recognize you as a previous visitor, deliver relevant online advertisements, or enhance your Site experience. You can adjust your browser settings to reject cookies or to notify you when a cookie is sent. Additionally, you may purchase and download software that allows you to visit the Site without providing information collected by cookies. If you are using such software, you can still use the Site, but your experience may not be optimal.
2. Third-Party Information Collection: We use Google, Inc. ("Google") to provide a web analytics service called Google Analytics to collect information about your use of the Site. Google may use cookies to gather information about your content views, purchases made, accessed social media features, websites visited immediately before the Site, and system information, as well as geographical information. Information generated by cookies will be transmitted to Google, including your IP address, and stored by Google. The information collected by Google allows us to analyze your use of the Site. If you visit the Site from a third-party website, the third-party website may provide you with a unique code, cookie, or graphic that identifies you uniquely. This only occurs when you directly link from a third-party website to the Site. While such code is active, your activities on the Site may be reported to the third-party website. If a third-party navigation bar is present on any page of the Site, it indicates that the activities on the Site may be visible to the third-party website.
The Site may include third-party advertisements, links redirecting to other websites, and other content from third-party businesses. These third-party websites, businesses, and advertisers or advertising companies working on their behalf may use web beacons and cookies to measure the effectiveness of their ads, personalize or optimize ad content, and track users who click on their ads. We do not have access to or control over the web beacons or cookies that these third parties may use. We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing the privacy policies of different websites you visit. Some third-party advertising companies may provide opt-out mechanisms for their technologies. For more information about the opt-out process, you can visit the Network Advertising Initiative website: http://www.networkadvertising.org/managing/opt_out.asp.
Additionally, we may provide social media features through the Site, allowing you to share information with your social networks and interact with VoiceBros on various social media platforms. The use of these features may result in the collection or sharing of information about you by these social media sites. We recommend reviewing the privacy policies and settings of the social media sites you interact with to understand the information that may be collected, used, and shared by these sites.
3. Use of Collected Information: We use the information described above for various purposes, including but not limited to processing and fulfilling all orders placed through the Site, sending you email confirmations, communicating with you, and sending you information via email or mail. Unless you have directed us not to contact you for promotional communications, we may also use the information to communicate with you via mail, phone, or other methods about our products, services, and promotions. Additionally, we may use this information for our own statistical or analytical purposes, which helps us improve and enhance the Site and/or tailor the Site to your areas of interest.
4. Sharing of Information with Third Parties: Unless explicitly stated in this Privacy Policy, we will not rent, sell, or otherwise disclose your personal information to unrelated or unaffiliated third parties without your consent.
a. Service Providers: To operate and support the site, process payments made through the site, fulfill orders, analyze data, or provide marketing or consulting services. These Service Providers can only access the necessary information to perform these limited functions on our behalf and are obligated to provide at least the same level of protection and security for your Personal Information as we use on the site. These Service Providers may not use your Personal Information for any purpose other than for a specific purpose sent to us or as prohibited from use as described in this Privacy Policy. Any Service Provider that uses data we send to them does so only in accordance with this Privacy Policy.
b. Credit Card Companies: If you place an order through the site, the information you provide is transmitted to your credit card company to verify and authorize the purchase transaction.
c. Third-Party Marketing Partners: We may occasionally share your Personal Information with carefully selected third-party marketing partners whom we believe may be of interest to you.
d. Legal Proceedings and User Protection: To the extent permitted by law, we may disclose personal information to government authorities or third parties in accordance with a legal request, court order, or other legal process. Additionally, as allowed or required by law, we may use or disclose your information to verify identity, report debts, collect debts, combat fraud, or protect our rights, property, and the rights of our affiliates or customers. You should be aware that once your Personal Information is disclosed to a third party, it may be accessible to others as permitted or required by applicable laws.
5. Messaging: We provide a Messaging service for voice actors and customers. If you use this service, you should be aware that the personal identification information you provide there may be read, collected, or used for the purposes of improving the service, and it may also be used for sending unwanted messages. You are responsible for the personal information you choose to share within the chat. Sharing personal information in the Messaging area is strictly prohibited. VoiceBros does not assume any liability for violations of this prohibition.
6. Additional Privacy Protections for Children Using the Internet: The site is a general audience website and is not designed for children under the age of 13. We will never knowingly collect data from children under 13, and we will not collect personal information without parental consent. If you are under 13, please do not provide us with any personal information in any way. If we become aware that a user is under 13 and has provided personal information without parental consent, we will remove their personal information from our records. We understand that children may not fully understand all the provisions of this Privacy Policy or make informed decisions about options that adult users of the site can use. We encourage parents and guardians to be familiar with the websites their children interact with online and to engage with their children in online interactions.
7. Security: We will take reasonable steps to ensure that your Personal Information is processed securely in accordance with this Privacy Policy. We use appropriate security measures to protect your Personal Information from the risk of loss, misuse, or alteration. All pages where the payment process occurs and areas where Personal Information is collected are secured using SSL (Secure Socket Layer) technology, which encrypts the data between our computer and yours. However, no computer system is entirely secure, and there are inherent risks associated with internet transactions. You may want to ensure that your internet browser has the latest security features by downloading the latest version with full SSL support.
8. Corrections/Information Removal: If your name, email address, postal address, phone number, or other Personal Information changes, you can update, correct, or remove the relevant information by contacting us at support@voicebros.com.
9. Contact Information: If you have any questions or concerns regarding this Privacy Policy, please email us at support@voicebros.com.
10. Business Transfers: In the event of VoiceBros being sold, voluntarily or involuntarily transferred, merged with or into another entity, or affiliated with another entity, customer information owned or controlled by VoiceBros may be one of the transferred assets.
11. Assets: As part of such a transaction, we reserve the right to transfer or assign the Personal Information and other information we have collected from Site users.
12. Responsibility Limitation: By using this website, you agree to the following:
a. THE USE OF THIS WEBSITE IS ENTIRELY AT YOUR OWN RISK.
b. WE WILL NOT BE LIABLE FOR ANY ERRORS, INTERRUPTIONS, OR ANY OTHER ISSUES RELATED TO THE USE OF OUR WEBSITE, INCLUDING PERFORMANCE FAILURES, ERRORS, NEGLIGENCE, INTERRUPTIONS, COMPUTER VIRUSES, NETWORK OR INTERNET FAILURES, OR OTHERWISE. FURTHERMORE, AT ANY TIME, YOU AGREE THAT, UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, WE SHALL NOT BE LIABLE FOR ANY INDIRECT DAMAGES, LOSS OF PROFITS, OR DAMAGE TO PROPERTY, INCLUDING BUT NOT LIMITED TO INCIDENTAL DAMAGES. OUR TOTAL LIABILITY AND YOUR EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED 50 US DOLLARS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY IN SUCH JURISDICTIONS. IN SUCH JURISDICTIONS, THE LIABILITY OF OUR REPRESENTATIVES, OUR AFFILIATES, OUR LICENSORS, AND OUR SUPPLIERS IS LIMITED TO THE EXTENT PERMITTED BY LAW.
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