Support

An artist has the option to withdraw from a project if they wish. However, all actions are monitored by the admin, and a success/performance statistics are created. If a significant negative trend is detected in the success rate based on these generated data, the admin has the unilateral authority to close the account.

If the ratio of canceled projects exceeds 25% of the total projects, the artist's account will be monitored by the admin. Based on the evaluation result, the admin has the authority to close the account.

Artists receive a 40% refund of the total amount for canceled projects.