Support

Underneath the messaging section of each artist's page, there is a warning message that says:
"!!! ATTENTION !!! The customer may ask you for a price in this section. In such cases, please use the Request Brief button below. Do not provide your price in writing here."

The reason for this is that sometimes customers ask artists for prices during the messaging process. If the artist only responds with a price via messages, it doesn't create a situation where the customer can place an order. Even if the customer agrees to the price, they still don't know what the artist can deliver. The artist may need to provide further explanation and guide the customer.

To prevent this kind of confusion, if the artist wants the customer to create a request by using the "Request Brief" button, it automatically sends a request to the artist where they can create an offer. The offer process then begins, and both parties can begin projects more quickly and efficiently.