Offers and projects

You can start a job in two ways: Quick Order when the price is already set, or a custom offer when you want to discuss it. Either way, your payment is held safely by VoiceBros until you approve the delivery.

1. 1

   Two ways: Quick Order or an offer

   On the artist's profile you'll see two buttons. If your script is ready and the artist's prices suit you, Quick Order is the fastest route. If you want to discuss price, timing or scope, request a custom offer.

   • Quick Order: the price is calculated instantly and you pay right away.
   • Custom offer: the artist quotes a price and you can negotiate; nothing is charged until you accept and pay.
2. 2

   Place a Quick Order

   Click “Quick Order” on the artist's profile, paste your script and choose the media usage. The price is calculated instantly from the artist's own pricing settings:

   • The word count is priced using the artist's word-count tiers.
   • Media usage (local, national, international, all rights) adjusts the price with a multiplier.
   • You can add extra services such as synchronization, alternative readings or extra revisions.
   • You need to pick one of the artist's demos as a reference; “Proceed to Payment” opens the payment screen.
   • If the artist works by quote only for a media type, a “Get Quote” button appears there; Quick Order is closed while the artist is on vacation.
3. 3

   Request a custom offer

   Click “Custom Offer Request” on the artist's profile, or use “Send Offer to Artist” in the chat. In the form you write:

   • The project name and the script, or a description of the job (tone, length, where it will be used).
   • Optionally a budget suggestion, estimated word count, media usage, extra services, and the number of revisions and alternative readings.
   • The budget suggestion is not binding; the artist can accept it, make a counter offer or decline.
   • Offers are sent in USD; on the payment screen you see the amount that will be charged in your currency.
4. 4

   Negotiate and accept

   The artist's price arrives on your My Offers page. You can choose “Accept & Pay”, negotiate with “Make a counter offer”, or reject it.

   • Negotiation lasts at most 3 rounds; in the final round only accept or reject remain.
   • An offer is valid for 15 days; the clock restarts with every new price or counter offer.
   • For an expired offer you can use “Request more time” once; the artist can extend it by 15 days.
   • When you accept, you're asked to enter your script. The price is fixed; script length does not change it.
5. 5

   Payment

   You pay from your wallet (including your open-account limit) or by card. The project is created only after the payment is complete.

   • Payments from Turkey (+90) are charged in TRY via PayTR; payments from other countries in USD or EUR via Stripe.
   • Your payment is held in escrow by VoiceBros until you approve the delivery; the artist receives it after your approval.
   • If your wallet balance is too low, the payment screen takes you to top up your wallet.
6. 6

   How the project runs

   After payment the project appears on your My Projects page as “Pending”. After a short VoiceBros check and the artist's acceptance, it moves to “In Progress”.

   • When the artist uploads the audio, it first goes through a VoiceBros check, then reaches you as “Delivered”.
   • You listen to the delivery as a watermarked preview; you download the original files after approving.
   • You can send questions to the artist from the project page or the chat.
7. 7

   Approve or request a revision

   If you're happy with the delivery, click “Approve & Rate”: you give a rating and can add a comment and a tip. If you want a change, click “Request Revision”.

   • A reading revision is covered by the free revisions agreed in the offer; once they're used up it costs 50% of the project price.
   • A text revision (changing the script) always costs 50% of the project price. You need to provide the new text.
   • You can withdraw a paid revision within 60 minutes with “Cancel Revision & Approve”; the fee goes back to your wallet.
   • The approval period is 10 days from payment and pauses during a revision. You get a reminder 24 hours before it ends.
   • The artist can send an “extra request” for work outside the scope; if you accept it you pay for it separately, and you're free to reject it.
8. 8

   Cancellation and disputes

   Before the project is delivered (Pending or In Progress) you can click “Cancel Project” on the project page.

   • On cancellation, the amount you paid is refunded to your wallet in USD; you can use the balance for new jobs.
   • If the delivery isn't what you expected, request a revision first. If you still can't agree, choose a reason with “Reject”; the VoiceBros team will review it.
   • When you approve, an invoice is created, sent to your email, and available via “Download Invoice” on the project page.